Privacy Policy
Last Updated: 20-06-2025

MarketConneX Ltd (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your data through our website at marketconnex.com.

1. Who We Are

MarketConneX Ltd is registered in England & Wales (Company No. 16229011).
Registered Office:
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ.

2. Data We Do Not Collect Directly

We do not collect or store the following personal data ourselves:

  • Payment details (processed by Stripe, PayPal, WooCommerce)
  • Personal identification documents
  • Sensitive data (e.g., health, biometric, criminal records)

All of the above are handled exclusively by trusted third-party providers.

3. Data We May Receive or Process Indirectly

We may receive limited data through integrations or website analytics, such as:

  • IP addresses
  • Browser and device type
  • Referrer URLs
  • Page interactions (via tools like Google Analytics or Meta Pixel)
  • Publicly submitted content (e.g., reviews, comments)

This data helps us:

  • Maintain platform security
  • Improve site performance
  • Conduct basic analytics

4. Legal Basis for Processing

Under the UK GDPR, we rely on these legal bases:

  • Legitimate interest – for security and platform operation
  • User consent – for cookies and tracking
  • Contract performance – to support platform features like buyer-seller messaging

5. Your Rights

You have the right to:

  • Request access to your personal data
  • Correct or update inaccurate data
  • Object to processing in certain situations
  • Withdraw cookie or tracking consent at any time
  • Request removal of public posts or user-generated content

To exercise your rights, email: support@marketconnex.com

6. Data Security & Retention

We only retain minimal data required for platform functionality.
Third-party providers (e.g., Stripe) may store transaction data per their own policies.
We apply reasonable security measures to protect any data we indirectly receive (such as usage logs).

7. International Data Transfers

Some of our third-party service providers operate outside the UK/EEA.
All data transfers comply with relevant data protection laws using mechanisms like Standard Contractual Clauses (SCCs) or other legal safeguards.

8. Updates

This policy may be updated to reflect changes in law or data handling practices. Please review it regularly to stay informed.

 
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