Buyer Privacy Policy

Last Updated: 20-06-2025

MarketConneX Ltd (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we handle information collected from buyers using our platform.

1. Who We Are

MarketConneX Ltd is a company registered in England & Wales (Company No. 16229011), with its registered office at:
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ.

2. Data We Do NOT Collect Directly

We do not collect or store the following information:

  • Payment details (handled securely by Stripe, PayPal, WooCommerce)
  • Personal identification documents
  • Sensitive personal data (e.g., health, biometric, or criminal records)

These types of data are processed exclusively through trusted third-party providers.

3. Data We May Collect

As a buyer, we may collect:

  • Account information (name, contact details, shipping address)
  • Transaction history (purchase details, order status)
  • IP address and browser/device information (for security and analytics)

4. Why We Collect Your Data

We collect this information to:

  • Process your orders and ensure smooth transactions
  • Provide customer support and respond to inquiries or disputes
  • Improve your experience on our platform by tracking preferences and optimizing content

5. How We Share Your Data

We may share your information with third parties only in the following cases:

  • Payment processors (e.g., PayPal, Stripe, WooCommerce) to handle transactions
  • Shipping providers to fulfill your orders
  • Analytics services (e.g., Google Analytics, Meta Pixel) for site performance tracking in anonymous, aggregated form

We never sell or rent your personal data.

6. Cookies and Tracking

MarketConneX uses cookies to enhance your user experience. By using our platform, you consent to the use of cookies, including:

  • Essential cookies (for platform functionality)
  • Performance cookies (for analytics)
  • Targeting cookies (for personalized marketing)

You can manage your cookie preferences anytime via our [Cookies Policy].

7. Your Rights

You have the right to:

  • Request access to your personal data
  • Request corrections to inaccurate information
  • Request deletion of your account and associated data (subject to legal requirements)
  • Opt-out of cookies or tracking at any time

To exercise these rights, please contact us at support@marketconnex.com.

8. Data Security & Retention

We take reasonable precautions to protect your data and ensure its security. Your personal data is stored with trusted third-party providers who maintain secure storage.

We retain your data only as long as necessary to provide our services or comply with legal obligations.

9. International Data Transfers

Some third-party partners may be located outside the UK/EEA, so your data may be transferred internationally. All transfers comply with applicable data protection laws.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last Updated” date.

 
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